Last Updated: September 12, 2026
Please read this policy carefully before making a purchase. All digital product sales are final.
Due to the nature of digital products, all sales are final and non-refundable.
Digital products cannot be refunded once purchased.
This policy exists because:
For custom development orders, refund eligibility depends on the stage of work:
Full refund is only possible if you request it IMMEDIATELY after payment, before any work has begun.
Refunds are NOT available once:
If you believe you are eligible for a refund:
Contact us via email or Discord within 24 hours of payment
Provide your order ID and reason for refund request
Wait for our team to review your request (up to 48 hours)
In rare cases, we may consider refunds for technical issues that cannot be resolved. Each case is evaluated individually.