Privacy Policy
Last Updated: 24.10.2026
Introduction
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We collect the following information:
- Account information (username, email, password)
- Profile information (name, avatar)
- Payment information (processed securely by Stripe/PayPal)
- Usage data (pages visited, purchases made)
How We Use Your Information
We use your information to:
- Process your orders and deliver products
- Communicate with you about your purchases
- Improve our services and user experience
- Prevent fraud and ensure security
Payment Security
All payment processing is handled by secure third-party providers (Stripe and PayPal). We never store your full credit card details on our servers.
Your payment information is encrypted and processed according to PCI-DSS standards.
Data Sharing
We do not sell your personal information. We share only what is needed with the services that run the store: Stripe and PayPal (payments), Google and Discord (sign-in, if you use them, and our internal order notifications on Discord), and Google Analytics and count.bg (visit statistics). We also share data when the law requires it.
Emails We Send
We only send emails about your account and your purchases:
- Order confirmations and account emails (such as password resets) - these are always sent.
- Optional emails: a review request a few days after a purchase, notices when a product you own gets a new version, cart reminders, new products, promotions and wishlist price drops.
- You can turn off optional emails at any time with the unsubscribe link in each email or in the notification settings of your profile.
Reviews
Reviews you leave on products are public and show your username, your rating and your comment. You can edit your review, or ask us to remove it.
Cookies
We use cookies to maintain your session, remember your preferences, and improve your experience. You can disable cookies in your browser settings.
Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your account
- Turn off optional emails at any time